Cancellation Policy
Cancellations, or changes to scheduled appointments, must be made at least 24 hours in advance of the scheduled appointment. Otherwise, you will be billed for the full cost of service as a cancellation fee.
The same fees apply for missing an appointment. You are financially responsible for ALL appointments you book on the online scheduling system.
If you are not comfortable using the online booking system and are unwilling to assume the risks of your errors please do not use it to schedule appointments. You are always welcome to call me at 801-366-9544 to book your appointments.
Be sure to include and verify your correct email address in the online scheduling system to ensure that you receive all appointment confirmation, modification and cancellation emails. Reminder emails, as well as reminder calls, are a courtesy and whether or not you receive them you are still liable for appointments that you make. After you make your first appointment, be sure that you are receiving emails from the online scheduling system. For your benefit please make sure that they are not being rejected by your SPAM software or being filtered out of your inbox for any reason.
Due to the complexity of scheduling, you cannot use the online system to cancel, or modify an appointment during the 24 hour period prior to the appointment start time. Please call 801-366-9544 to speak with me live.
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